Everything you need to automate support
Powerful features designed to scale your support operations while maintaining exceptional customer experience.
Start Free TrialNo-Code Agent Builder
Build sophisticated AI agents without writing a single line of code. Our visual workflow builder makes it easy to create complex conversation flows, define escalation rules, and customize agent behavior.
- Drag-and-drop interface
- Pre-built templates
- Custom conversation flows
- Role-based permissions
Feature preview
Multi-Channel Support
Deploy your AI agents across 15+ channels from a single platform. Maintain consistent support quality whether customers reach out via chat, email, SMS, WhatsApp, Slack, or social media.
- 15+ pre-built integrations
- Unified inbox
- Cross-channel analytics
- Channel-specific customization
Feature preview
Multi-Model Intelligence
Leverage the best AI models for your use case. Switch between Claude, GPT-4, Gemini, and more. Run A/B tests to optimize performance and cost.
- Support for 5+ LLM providers
- A/B testing framework
- Cost optimization
- Custom fine-tuning (Pro+)
Feature preview
Smart Escalation
Define intelligent escalation rules based on sentiment, conversation complexity, or custom triggers. Ensure human agents receive full context when they step in.
- Sentiment-based triggers
- Custom escalation rules
- Full conversation history
- Priority routing
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Advanced Analytics
Get deep insights into customer conversations, agent performance, and support operations. Track CSAT, sentiment trends, conversation topics, and more.
- Real-time dashboards
- Sentiment analysis (8 emotions)
- Topic clustering
- Custom reports
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Powerful Integrations
Connect SolveoAI with your existing tools. Sync customer data, trigger workflows, and keep one source of truth.
- 15+ pre-built connectors
- REST API & webhooks
- Zapier & Make.com support
- Custom integrations
Feature preview
Global Scale
Serve customers worldwide with support for 80+ languages. Our AI models understand context, idioms, and cultural nuances to deliver authentic conversations.
- 80+ languages
- Auto-detect language
- Multi-language agents
- RTL text support
Feature preview
Enterprise Security
Built for compliance and security from day one. SOC 2 Type II certified, HIPAA-ready, with options for private cloud and on-premise deployment.
- SOC 2 Type II certified
- HIPAA compliance (Pro+)
- SSO & SAML (Enterprise)
- Data residency options
Feature preview
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